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What is ISO Certification I 10 Reasons Why You Need ISO 9001 Certification?
What is ISO?
“ISO” stands for International Organization for Standardization. Yes, it’s not exactly a perfect acronym, but you get the idea. ISO is an international body which sets standards designed to help organizations sufficiently meet the needs of stakeholders, whether those are customers, employees, business partners, or others while at the same time adhering to regulations pertinent to their product or service
ISO 9001 Certification
ISO is an organization which creates several different standards (often known as the family of standards) and ISO 9000 is the group of standards that focuses on quality management systems.
ISO 9001 certification is the actual certification indicating that an effective quality management system is in place and maintained. Finally, there are different organizations (certified registrars) which provide certifications by auditing potential applicants.
• ISO sets certain standards for excellence.
• ISO 9001 is a quality management approach system.
• Certification means an independent body has found that the company meets the standards set forth by ISO.
• Routine audits are conducted by the registrar to assure ongoing compliance.
10 Reasons Why You Need ISO 9001 Certification?
Each standard supports its own benefits within every industry, however the common benefits across the certifications include: widened market potential, compliance to procurement tenders, improved efficiency and cost savings, higher level of customer service, and therefore satisfaction, and heightened staff moral and motivation.
By having a recognized management standard it tells your customers that you are serious about their needs. Some of the major significance of ISO Certification are as follows:-
10. Improved chance of winning contracts
Having ISO 9001 certification can go a long way to helping a business to secure partnerships with both the public and private sectors. With public sector tenders, certification to ISO 9001 is a strong signal that a business is well-run and credible, removing the need for extensive due diligence.
Similarly, many private sector organisations have made it a requirement for their suppliers to be certified to ISO 9001. It signifies that quality is taken seriously and can be relied on in all aspects of the business.
9. Increase Customer Satisfaction with your Products
An integral aspect of ISO 9001 is customer satisfaction. In addition to boosting business, the standard also focuses on the customer. By encouraging feedback and analysing it, the standard helps businesses to improve the quality of service, fostering a ‘right first time’ attitude. Over time, your organisation will incur fewer complaints and cultivate greater customer satisfaction.
8. Reduced product or service problems
ISO 9001 certified businesses are better prepared to deal with the unexpected. For instance, if a product is not up to scratch, there will be processes in place that help to ensure that the problem is dealt with efficiently and does not recur.
7. Better management
Appropriate analysis and reporting is a key factor in running a business well. The ISO 9001 standard helps businesses to get this right.
6. Increased consistency in business practices
Implementing the practices required by the standard will offer the type of consistency that benefits everyone, including customers. It ensures that processes within a business are common and understood which helps employees be clearer on the tasks involved, rather than spending time thinking about what to do or even making things up.
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5. Get More Revenue and Business from New Customers
Once you earn your ISO 9001 certification, you can advertise your quality certification and respond to requests for quotes (RFQ) from companies that make ISO 9001 certification a “must-have”. ISO 9001 certification can open up new markets you were virtually unable to do business with before your certification.
4. Describe, Understand, and Communicate Your Company Processes
The ISO 9001 QMS standard requires that you identify and describe your processes using business metrics, the purpose of which is to better manage and control your business processes. Quality objectives form the center of your system.
Metrics are used to understand and communicate your system’s performance relative to your quality objectives. If you make an honest attempt to conform to the requirements of getting ISO 9001 certification, you’ll learn more about your business.
3. Improve the Consistency of Your Operations
What is consistency? Well, one way to think of it is “decreased variation”. Reducing the variation in your processes is the definition of consistency. Is your customer better served by you supplying them with a consistent product — same dimensions, same weight, same tolerances, same output every time — or by your products being unpredictable and “all over the place”? (I hope you’re not thinking too hard on this.)
2. Improve Efficiency, Reduce Waste, and Save Money
An ISO 9001 Quality Management System isn’t perfect; no process and no one is perfect. A well-run QMS does enable your company to approach perfection. As your processes improve, become more consistent, and you achieve your target objectives with greater regularity, you will see tangible results.
Waste is money lost forever. Waste results from poor quality and inefficiency. Inefficiency results from variation and inconsistent processes. Reduce variation, improve consistency, and you’ll have less waste…and more money. It’s that simple!
1. Achieve International Quality Recognition
ISO 9001 is a worldwide standard administered by the International Organization for Standardization (ISO), based in Switzerland. ISO 9001 is currently in use by over one million organizations around the world! It is truly a world wide standard for quality! Obtaining ISO 9001 certification puts your company in a very select group.
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